Customer Service Department

A new CQL installation isn't the end it's the beginning of a relationship that will keep your members and visitors happy and will encourage them to use your changing facilities for years to come, which is why regular maintenance and servicing is so important.

When you decided to have your changing rooms installed by Craftsman Quality Lockers you made a serious investment, which, if well looked after, should last for many years to come

We at CQL have fully trained technicians to help with all aspects of your installation and offer a comprehensive range of products and services including:-

Maintenance of Lockers:

A planned annual maintenance scheme is the best approach.

We can:

  • Service your Lockers - during day or overnight to suit your club
  • Carry out Locker Audits - to provide a comprehensive report on items required to bring the lockers back to standard.
  • Call out - to repair lockers when the unforeseen has happened.
  • Arrange to visit and measure up for replacement parts.

Parts for your Lockers:

  • Spare parts can be provided
  • Replacement keys, locks, doors, fishtail pins etc
  • A CQL Service Kit containing spare parts for your locker rooms comes complete in a steel case for safekeeping
  • Would you like to get all your lockers in full working order but only have a fixed amount of money? We can help you to do this in the most economical way possible

DDA Regulations - Does your club comply?

  • You can order Tactile door numbers and key tags that comply to new regulations
  • You can order Tactile and Braille door numbers and key tags that comply to new regulations.
  • We stock a special pistol grip for the Disabled, which fits Assa keys.

Security:

Did you know: every time a key goes missing, your club could have a security issue?

But don't panic, CQL can help you with this.

We provide training to Managers, Receptionists, maintenance staff on the security of keys etc.

CQL receive an increasing numbers of reports that thieves are targeting changing rooms. To help improve security, CQL have developed a number of innovative designs which can be retrofitted to lockers to help combat the security risks.

We can also help you with:

  • Advice on any Security issues
  • Advice on how to improve security.
  • Advice on the type of Key Cabinets to be installed to keep all spare keys locked away safely.
  • Advice on the provision of a Safe to store valuables for added security

If you would like to discuss any of the above please ring the CQL Service Department

Direct line 01480 225820.

If the line is busy you can leave a message and your call will be returned.

Email cqlservice@cqlockers.co.uk

ASSA Coin Lock

Service Kit Service Kit Contents